Financial thieves are always looking for ways to exploit your personal information and hard-earned money. The good news: there are strong practical steps you can take, and RCU is here to help!
Check Washing
Check washing happens when a thief steals a paper check and uses chemicals to erase the ink. They then rewrite it - often changing the payee and amount and cash it as if it were legitimate.
ACH Payments
To help protect your accounts from fraud, we encourage our members to avoid mailing paper checks and instead use ACH payments. ACH is a secure and reliable way to send funds electronically - directly from your account to another.
With our CU Online platform or mobile app, you can easily set up ACH payments using the "Bill Pay" feature. Need help setting up ACH payments? Contact us or stop by any Railway Credit Union branch - our team will be happy to walk you through it.
Vishing & Smishing
Scammers use phone calls (vishing) and text messages (smishing) to pose as trusted companies and even local numbers. Their goal is to trick you into giving up personal or financial information.
- Be cautious of unexpected calls or texts.
- Don't click on links in suspicious messages.
- Verify the sender by using the official phone number or website.
- Never share one-time passcodes unless you started the transaction.
- Watch for urgent or emotional messages - scammers often use fear to pressure you.
If you have questions about fraud or think you may be a victim, don't hesitate to get in touch with our Fraud Prevention Team right away.
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Kelly - Risk & Compliance Specialist
701-557-7139
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Dustin - VP of Risk Management NMLS#1189073
701-887-2388
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